All Systems Operational
Document manager Operational
Document Manager Core ? Operational
Smart Document Generation Operational
eSignature Operational
Employee Vault ? Operational
People Assist Operational
Request Manager ? Operational
Digital Process Manager ? Operational
Knowledge Base Operational
API Operational
SFTP ? Operational
Analytics ? Operational
Third Party Component ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Document Manager Core - uptime - Europe
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Document Manager Core - uptime - United States
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Request Manager - uptime - Europe
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Request Manager - uptime - United States
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Employee Vault - uptime - Europe
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API - uptime - Europe
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API - uptime - United States
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Document Manager Core - response time - Europe
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Document Manager Core - response time - United States
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Request Manager - response time - Europe
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Request Manager - response time - United States
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Employee Vault - response time - Europe
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API - response time - Europe
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API - response time - United States
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SFTP - uptime - Europe
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SFTP - uptime - United States
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Past Incidents
May 31, 2023

No incidents reported today.

May 30, 2023
[EU] SMS sending unavailable // Envoi de SMS indisponible
Resolved - This incident is confirmed as resolved. We sincerely apologize for the inconvenience.

Nous vous confirmons la résolution complète de cet incident. Nous vous prions de nous excuser pour la gêne occasionnée.
May 30, 12:29 UTC
Update - A temporary workaround is active and SMS messages are sent again. We continue to work on a durable solution.

Une solution de contournement temporaire est active et les SMS sont à nouveau envoyés. Nous continuons à travailler sur une solution durable.
May 26, 08:20 UTC
Identified - An incident is currently impacting the sending of SMS messages making it impossible to sign a document and/or connect to the eVault (MyPeopleDoc) application when dual authentication has been set up. We already have identified the issue and are working towards its resolution as soon as possible.

Un incident impact actuellement l'envoi de messages SMS rendant impossible la signature de document et/ou la connexion au coffre-fort MyPeopleDoc lorsqu'une double authentification a été paramétrée. Nous avons déjà identifié le problème et nous nous efforçons de le résoudre dans les plus brefs délais.
May 26, 07:50 UTC
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

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