All Systems Operational
Document manager Operational
Document Manager Core ? Operational
Smart Document Generation Operational
eSignature Operational
Employee Vault ? Operational
People Assist Operational
Request Manager ? Operational
Digital Process Manager ? Operational
Knowledge Base Operational
Staging ? Operational
API Operational
SFTP ? Operational
Robotic Process Automation (RPA) ? Operational
Analytics ? Operational
Third Party Component ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Document Manager Core - uptime - Europe
Fetching
Document Manager Core - uptime - United States
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Request Manager - uptime - Europe
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Request Manager - uptime - United States
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Employee Vault - uptime - Europe
Fetching
API - uptime - Europe
Fetching
API - uptime - United States
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Document Manager Core - response time - Europe
Fetching
Document Manager Core - response time - United States
Fetching
Request Manager - response time - Europe
Fetching
Request Manager - response time - United States
Fetching
Employee Vault - response time - Europe
Fetching
API - response time - Europe
Fetching
API - response time - United States
Fetching
SFTP - uptime - Europe
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SFTP - uptime - United States
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Past Incidents
Jun 19, 2024

No incidents reported today.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024
Completed - The scheduled maintenance has been completed.
Jun 10, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 03:30 UTC
Scheduled - An update requiring a shutdown of our Staging servers in Europe will be carried out Monday June 10 between 3:30 and 5:30 UTC (5:30-7:30 Paris Time). Our Staging servers will be partially unavailable during this period. We thank you for your understanding.

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Une mise à jour nécessitant un arrêt de nos serveurs de Staging en Europe va être réalisée Lundi 10 juin entre 3h30 et 5h30 UTC (5h30-7h30 Paris Time). Nos serveurs de Staging Européens seront partiellement indisponibles pendant cette période. Nous vous remercions de votre compréhension.

Jun 6, 13:47 UTC
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Resolved - (European servers only)

The eSignature application was affected by an incident from June 6th 12:34 UTC (14:34 Paris time) to June 7th 08:57 UTC (10:57 Paris time) partially disrupting access, creation and update of signatures. We apologize for any inconvenience caused.

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(Serveurs européens seulement)

L’application eSignature a été impactée par un incident entre le jeudi 6 juin 12:34 UTC (14h34 heure de Paris) et le vendredi 7 juin 08:57 UTC (10h57 heure de Paris) perturbant partiellement l'accès, la création, et la mise à jour des signatures. Nous vous prions de nous excuser pour la gêne occasionnée.

Jun 7, 09:00 UTC
Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.