Investigating - We have received increased reports of delays when migrating documents into document manager. Our development team is actively investigating the issue. We will provide an update when the issue has been fully resolved. Apologizes for any inconvenience this has caused.
Jul 29, 2024 - 13:31 UTC
Document manager Operational
Document Manager Core ? Operational
Smart Document Generation Operational
eSignature Operational
Employee Vault ? Operational
People Assist Operational
Request Manager ? Operational
Digital Process Manager ? Operational
Knowledge Base Operational
Staging ? Operational
API Operational
SFTP ? Operational
Robotic Process Automation (RPA) ? Operational
Analytics ? Operational
Third Party Component ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Document Manager Core - uptime - Europe
Fetching
Document Manager Core - uptime - United States
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Request Manager - uptime - Europe
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Request Manager - uptime - United States
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Employee Vault - uptime - Europe
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API - uptime - Europe
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API - uptime - United States
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Document Manager Core - response time - Europe
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Document Manager Core - response time - United States
Fetching
Request Manager - response time - Europe
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Request Manager - response time - United States
Fetching
Employee Vault - response time - Europe
Fetching
API - response time - Europe
Fetching
API - response time - United States
Fetching
SFTP - uptime - Europe
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SFTP - uptime - United States
Fetching
Past Incidents
Sep 8, 2024

No incidents reported today.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024
Resolved - A patch was deployed yesterday at around 18:40 UTC to resolve the performance issues. These slowdowns are therefore considered to be over. We apologise for any inconvenience caused.

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Un correctif a été déployé hier aux alentours de 18:40 UTC pour solutionner les problèmes de performances. Ces ralentissements sont donc considérés comme terminés. Nous vous prions de nous excuser pour la gêne occasionnée.

Sep 3, 12:24 UTC
Investigating - Our applications are currently experiencing sporadic slowdowns. Our teams are currently investigating.

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Nos applications rencontrent actuellement des ralentissements sporadiques. Nous équipes sont en cours d'investigation.

Sep 2, 10:06 UTC
Sep 2, 2024
Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

Aug 27, 2024

No incidents reported.

Aug 26, 2024

No incidents reported.

Aug 25, 2024

No incidents reported.